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Case Studies
ChannelForce turns clients' goals into winning initiatives. Need proof? Here's a few of our success stories:
Strategic Retail Sales
Product Placement & Consumer Testing
Product Launch & Compliance
Boosting Reseller Sales
VAR Profiling & Recruiting
Channel Reseller Development
Product Launch and Compliance

Client Goals

A leading consumer electronics manufacturer was launching a new device in office specialty and consumer electronics retail stores. The initial sell-through was low so they wanted to more fully understand the in-store dynamics surrounding sell-through metrics.

ChannelForce Action
  • Provided retailer approvals and developed a coverage model in low, medium, and top-ranked stores.
  • Placed trained representatives in-store to understand consumers’ perceptions of products, as well as to train, evangelize and create excitement among retail sales associates and management.
  • Established weekly conference calls with client to review findings and appropriate actions for next phases of the program.
  • Measured and evaluated consumer shopping and purchase behaviors.
Results
  • 40% of store locations did not have new products on the shelf available for purchase, enabling ChannelForce representatives to procure product and secure shelf placement.
  • 58% of retail sales associates were unaware of the in-store availability of the new device.
  • 65% gain in product knowledge and top-of-mind recommendations among 5,800 sales associates.
  • Generated over $200,000 in revenue over the course of the 12-week program.
  • Increased sales ranking from product introduction to 2nd in product category over 12 weeks.
  • Recommended revised point-of-sale materials and leveraged store relationships for placement and gratis end cap displays to maintain sales momentum.


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